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Vonage may be barred from adding customers
Rocky Mountain News
Wednesday, November 30, 2005

Vonage Holdings Corp., the country's largest Internet phone company, missed Monday's deadline for providing emergency 911 services and could be banned from signing up new customers in Colorado and nationwide.

It was unclear Tuesday if any other large voice over Internet protocol, or VoIP, providers serving Colorado missed the deadline.

Qwest Communications and Comcast Corp. said they are emergency 911 compliant with their Internet telephony products.

Vonage spokeswoman Brooke Schulz said the company has requested an extension from the Federal Communications Commission, but it's unclear whether the regulatory agency will grant it despite urging from some lawmakers.

The FCC already had given Vonage and other Internet phone service providers 120 days to comply with its order.

The FCC requirement also would bar Vonage from marketing to new customers. Vonage has more than 400,000 customers nationwide, but Schulz said she didn't know how many customers are in Colorado.,2777,DRMN_23916_4276198,00.html